000 00807 a2200289 4500
003 MN-UlLSGH
008 a130416b mp ||||| |||| 00| 0 eng d
020 _a894261452
040 _cMN-UlLSGH
041 _aEnglish
082 _2ДАА
082 _a659.29
082 _bL898
100 1 _aLovelock C.H.
110 _aCustomer service;Implementation;Marketing;Commerce, com/tions, transport
240 1 0 _a659.29
245 1 _aPublic and Nonprofit Marketing
260 _a#NAME?
260 _bPub.The Scientific Press
260 _c0
300 _a-360 p.
440 1 _a2 nd edition
740 1 _aCustomer service;Implementation;Marketing;Commerce, com/tions, transport
653 _aPublic and Nonprofit Marketing : Readings and cases.
700 _aLovelock C.H.
942 _cBK
999 _c23070
_d23070