| 000 | 00825 a2200277 4500 | ||
|---|---|---|---|
| 003 | MN-UlLSGH | ||
| 008 | a130416b mp ||||| |||| 00| 0 eng d | ||
| 020 | _a471526487 | ||
| 040 | _cMN-UlLSGH | ||
| 041 | _aEnglish | ||
| 082 | _2ДАА | ||
| 082 | _a658.8`02 | ||
| 082 | _bG739 | ||
| 100 | 1 | _aGraham J.R.etc. | |
| 110 | _aConsumer satisfaction;Customer service;Management;Marketing;Commerce, com/tions, transport | ||
| 240 | 1 | 0 | _a658.8 |
| 245 | 1 | _aMagnet Marketing | |
| 260 | _a-NY.: | ||
| 260 | _bPub.John Wiley and Sons | ||
| 260 | _c0 | ||
| 300 | _a-242 p. | ||
| 740 | 1 | _aConsumer satisfaction;Customer service;Management;Marketing;Commerce, com/tions, transport | |
| 653 | _aMagnet Marketing : The Ultimate Strategy for Attracting and Holding Customers. | ||
| 700 | _aGraham J.R. | ||
| 942 | _cBK | ||
| 999 |
_c22985 _d22985 |
||