| 000 | 00773 a2200313 4500 | ||
|---|---|---|---|
| 003 | MN-UlLSGH | ||
| 008 | a130416b mp ||||| |||| 00| 0 eng d | ||
| 020 | _a1560522038 | ||
| 040 | _cMN-UlLSGH | ||
| 041 | _aEnglish | ||
| 082 | _2ДАА | ||
| 082 | _a658.7-812 | ||
| 082 | _bM349 | ||
| 100 | 1 | _aMartin B. | |
| 110 | _aCustomer service;Economics | ||
| 111 | _aA Positive Guide to Superior Service | ||
| 240 | 1 | 0 | _a658.7 |
| 245 | 1 | _aQuality Customer service | |
| 260 | _a-Los Altos: | ||
| 260 | _bPub.Crisp | ||
| 260 | _c0 | ||
| 300 | _a-90 p. | ||
| 440 | 1 | _a3rd edition | |
| 740 | 1 | _aCustomer service;Economics | |
| 500 | 1 | _aA Positive Guide to Superior Service | |
| 653 | _aQuality Customer service | ||
| 700 | _aMartin W. B. | ||
| 942 | _cBK | ||
| 999 |
_c22741 _d22741 |
||