TY - BOOK AU - Shiba,Shōji AU - Graham,Alan AU - Walden,David AU - Lee,Thomas H. AU - Stata,Ray ED - Center for Quality Management (Cambridge, Mass.) TI - Four practical revolutions in management: Systems for creating unique organizational capability SN - 1563273889 U1 - 658.5/62 20 PY - 1993/// CY - Cambridge, Mass., Norwalk, Conn. PB - Productivity Press KW - Total quality management N1 - "Center for Quality Management."; Includes bibliographical references and index ER -