TY - BOOK AU - James L. Adams ED - McGraw-Hill TI - Good Products, Bad Products: Essential Elements to Achieving Superior Quality SN - 9780071782401 PY - 2012/// CY - NY PB - McGraw-Hill KW - Quality of products KW - Manufacturing industries - Quality control N1 - Discussion of all the elements that go into producing superior products. Maximize your product's performance and minimize the cost - appeal to your customer's emotions with elegance and sophistications - make sure your product is a perfect fit that's human, cultural, and global ER -